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Last Updated: January 1, 2026  |  S7 Casino takes your privacy seriously. If you have any questions, support@s7casino.best to get in touch with us.

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S7 Casino Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is a trust we take seriously. This page explains in plain English what data S7 Casino collects, why we collect it, and how we keep it safe. Read it, understand it, and play with complete peace of mind.

Effective: 1 January 2026
256-bit SSL secured
Written in Bengali

How We Protect Your Information

Your personal data is protected at every level at S7 Casino

Advanced Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. We apply bank-grade security standards across the board.

Secure data storage

Your data is stored on secure servers, protected by multiple layers of security to prevent unauthorised access.

Never Sold to Third Parties

Your personal information is never sold to third parties. It is only shared with selected partners where strictly necessary to deliver our services.

Cookie Controls

Cookies are used to enhance your browsing experience. You can update your cookie preferences at any time.

Your Rights Are Protected

You have the full right to view, correct, or delete your personal information at any time — simply submit a request whenever you need to.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

Table of Contents

1. Introduction & Scope

The S7 Casino Privacy Policy sets out our position on your personal data. This policy s7casino.best Applies to our website, mobile app, and all other digital platforms.

By using our services, you agree to this Privacy Policy. We believe transparency is the foundation of a trustworthy gaming platform – and this document is a reflection of that commitment.

In accordance with Bangladesh law and applicable data protection standards S7 Casino processes your data. This policy applies to you even if you begin using our services without reading it, so we strongly encourage you to read it carefully.

S7 Casino is not available to anyone under the age of 18. We do not knowingly collect personal information from minors.

2. What Information We Collect

S7 Casino only collects information that is necessary to provide its services. No unnecessary data is collected.

Data Type Example Reason for Collection
Identity information Full name, date of birth, national ID For age verification and KYC completion
Contact Information Mobile number, email address For account verification and support
Financial Information BKash/Nagad number, bank account To process deposits and withdrawals
Technical Information IP address, device type, and browser For security and fraud prevention
Gaming Activity Betting history and win/loss records To ensure responsible gaming

Indirectly Collected Data: When you use our platform, certain information is collected automatically – such as which pages you visit and how long you spend on them, and which games you play most. This data is used to improve the overall user experience.

3. How Collected Data Is Used

Your information is used only for specific, defined purposes. S7 Casino will never misuse your data.

  • Creating and managing your account
  • Processing deposit and withdrawal transactions
  • To accurately award bonuses and promotions
  • To provide customer service and support
  • Preventing fraud and money laundering
  • To improve platform security and performance
  • Age Verification & Ensuring Responsible Gaming
  • To meet legal and regulatory obligations
  • Sending promotional messages with your consent

Our Commitment: Your data is never sold to advertisers, never used for spam, and marketing messages are never sent without your consent.

4. Data Sharing Policy Transparent

S7 Casino takes the utmost care when it comes to sharing your information with third parties. Your data may only be shared in the following limited circumstances:

  • Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
  • Game Providers: When you play games by Pragmatic Play or Evolution Gaming, limited data is shared with their servers — both providers maintain high standards of privacy compliance.
  • Legal authorities: We may be required to disclose data under a court order or a lawful request from the Bangladesh Government. Where possible, we will notify you in such cases.
  • Fraud prevention organizations: If suspicious activity is detected, we may share relevant information with the appropriate authorities.

Outside of these circumstances, your information will never be passed on to any third party. All partners who work with us are bound by the same privacy standards.

5. Cookies & Tracking Technologies

The S7 Casino website and app use cookies. Cookies are small files stored on your device that help enhance your experience.

The cookies we use:

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and settings.
  • Analytics Cookies: Used to understand which pages receive the most visits – entirely anonymous data.
  • Marketing Cookies: Used to show offers tailored to your preferences. You have the option to turn this off.

Cookies can be deleted or blocked at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

6. How Long We Retain Your Data

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a specified period as required by law.

  • Financial Transaction Records: Retained for up to 5 years after account closure (as required by law).
  • Identity Verification Documents: Retained for up to 3 years.
  • Gaming History: Full history is retained while your account is active; for 2 years after closure.
  • Customer support conversations: Automatically deleted after 1 year.

Once the retention period has passed, data is either securely deleted or anonymised so that only aggregated statistical information is retained.

7. Your Rights

Every player at S7 Casino holds the following rights regarding their personal data:

Right to Access Your Data

You may request to see what information we hold about you. We will respond within 30 days.

Right to rectification

You can request that any incorrect or outdated information be corrected. Contact our support team and it will be updated promptly.

Right to erasure

After closing your account, you may request deletion of all data that is not subject to legal retention requirements.

Right to Restrict Processing

You can object to your data being used for specific purposes, particularly for marketing and profiling.

To exercise these rights support@s7casino.best to send us an email. Once your identity is verified, we will act promptly.

Please note: In some cases, complete deletion of data may not be possible due to legal obligations. If so, we will clearly explain why.

8. Security Measures & Data Breaches

S7 Casino maintains industry-standard security measures to protect your data. The core components of our security infrastructure include:

  • 256-bit TLS/SSL encryption on all connections
  • Passwords are stored using bcrypt hashing — they cannot be read in plain text
  • Two-factor authentication (2FA) supported
  • Regular security audits and penetration testing
  • Automatic alerts for suspicious login attempts
  • Limited and controlled staff access to data

In the event of a data breach, affected users will be notified within 72 hours. We will clearly communicate what happened, which data was affected, and what steps you should take.

S7 Casino will never ask for your password or OTP by phone or email. If anyone contacts you this way, it is fraudulent — report it to us immediately.

9. Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is always on hand to help.

  • Email: support@s7casino.best
  • Live Chat: Available 24/7 in the bottom-right corner of the website
  • Response time: General enquiries within 24 hours; privacy-related complaints within 72 hours

The latest version of this Privacy Policy will always be available on this page. If significant changes are made, you will be notified in advance at your registered email address.

Play Safe, Win with Confidence

Join S7 Casino knowing your data is secure. Registration is free and takes just 2 minutes.

Register for free Responsible Play

Frequently Asked Questions

The Most Frequently Asked Questions on Privacy and Gaming

S7 Casino offers four main types of slot games. First, Classic Slots – simple 3-reel games that are straightforward and traditional, still a firm favourite among older players in Bangladesh. Second, Video Slots – modern slots with 5 or more reels featuring bonus rounds, free spins, and animations; these are currently the most popular. Third, Progressive Jackpot Slots – a portion of every bet contributes to a growing jackpot pool that can reach crores of BDT; interest in this category is steadily rising across Bangladesh. Fourth, Megaways Slots – the number of ways to win changes with every spin, and some games offer over 100,000 winning combinations. Pragmatic Play's Gates of Olympus and Sweet Bonanza are currently the two most-played slots at S7 Casino. With over 300 slots in total, all titles run just as smoothly on mobile as they do on desktop.

S7 Casino provides several effective responsible gaming tools, all found under the "Responsible Gaming" section in your account settings. You can set Deposit Limits – choose the maximum amount you're willing to deposit daily, weekly, or monthly; limits can be reduced instantly, but increasing them requires a 24-hour waiting period. Session Time Limits let you set an automatic logout after a specified period of play. Loss Limits will automatically stop your session once you've reached a set loss threshold. The Reality Check feature sends a pop-up every 30 or 60 minutes showing how long you've been playing and how much you've lost. Self-Exclusion is the most powerful tool available – you can remove yourself from the platform for as little as 7 days or on a permanent basis. Our support team can also help you activate any of these tools if you get in touch.
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